Changelog
Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.
| Date | Subject | Change |
|---|---|---|
| 2026-10-16 | Methodology v1.4.2 | Clarified when dentist names count: a name published by the clinic counts when it lets a patient find the dentist in a professional register; a first name alone is not enough, nor is a first name with a patronymic where surnames are in use. Applied the same day to the clinics whose own channels name their dentists by first name only, which lose the points for dentist names. No other score changes. |
| 2026-10-07 | Methodology v1.4.1 | Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes. |
| 2026-10-05 | Poliklinika Šlaj-Anić | Read the clinic's Google listing on 2026-10-05 in 3 review orders (15 distinct reviews, dated 2021-02-18 to 2026-10-05; 4.4 from 198): owner replies false. |
| 2026-10-02 | Dental Centar Videntis | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Poliklinika Dentum | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2025-12-21). |
| 2026-10-02 | Štimac centar dentalne medicine | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-10-02 | Stomatološka poliklinika Zagreb | Other review platforms checked on 2026-10-02: Najdoktor pages of the polyclinic's dentists at Perkovčeva 3, with their own patient ratings, were found, so presence on other review platforms is recorded. |
| 2026-09-29 | B.DENT | Corrected 2026-09-29: review recency within a year (newest review dated 2026-05-22). |
| 2026-09-29 | B.DENT | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. Also found and recorded a WhatClinic profile for the clinic. |
| 2026-09-29 | Dental Centar Videntis | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-06-29). |
| 2026-09-29 | Poliklinika Dentum | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-29 | Štimac centar dentalne medicine | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-28). |
| 2026-09-29 | Stomatološka ordinacija Zg Dent | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-24 | Dental Centar Ostojić | Re-read on 2026-09-24: the clinic's English and Croatian sites (about, price list, free-examination, service, CT-center and contact pages), its Google listing (most recent, most relevant and lowest-rated reviews) and its WhatClinic profile. Recorded: crown and implant prices; a free consultation/exam; newest Google review 2026-09-23; owner replies to reviews; recurring reports of unrequested extras or inflated quotes among the lowest-rated reviews; a WhatClinic listing; no orthodontics service. Corrected: the About Us page names the clinic's dentist, Dr. Renata Ostojić; the Croatian site publishes a price list; a WhatsApp number is published. No prices for cleaning, fillings or X-rays, no emergency service and no TripAdvisor presence were found. |
| 2026-09-24 | Poliklinika Arena Dental | Re-read on 2026-09-24: the clinic's price page, team page, contact page, service pages, a blog post on child orthodontics, its Google listing (most recent, most relevant and lowest-rated reviews) and its WhatClinic profile. Recorded: prices for cleaning, fillings, crowns, implants, first exam and X-rays/CBCT; pediatric orthodontic care from age 7; opening hours to 21:00 on weekdays; structured business data on the site; owner replies to recent Google reviews; newest Google review 2026-09-23; recurring reports of pain or complications after treatment among the lowest-rated reviews; a WhatClinic listing. Corrected: prices are published on the site; the team page names 13 dentists; WhatsApp and Viber contacts are offered. The Google listing shows a different phone line (01 6542 655) from the one on the site. No emergency/same-day service or TripAdvisor presence found. |
| 2026-09-24 | Poliklinika Ars Salutaris | Re-read on 2026-09-24: the clinic's homepage, promotions page, service pages (implantology, orthodontics, general dentistry), contact/FAQ page and its Google listing (most recent, most relevant and lowest-rated reviews). Recorded: a free first exam; CBCT imaging; pediatric dentistry and emergency care confirmed by the clinic's own FAQ; work with international patients including accommodation and insurance paperwork; opening hours to 22:00 on weekdays and Saturday hours; structured business data on the site; owner replies to recent Google reviews; newest Google review 2026-09-14. Corrected: two of the lowest-rated reviews report unexpected charges, so recurring complaints are recorded. Prices appear only as time-limited promotions; no cleaning or filling price and no separate English version were found, and no TripAdvisor presence. Still unverified: whether staff speak English. |
| 2026-09-24 | Poliklinika dr. Zubović | Re-read on 2026-09-24: the clinic's current price brochure (PDF linked from the homepage, replacing a dead 2024 link), homepage, first-orthodontic-exam and payment pages, and its Google listing (most recent, most relevant and lowest-rated reviews). Recorded: prices for cleaning, fillings, crowns, implants and X-rays/CBCT; a dedicated pediatric-dentistry price section; opening hours to 20:00 Monday to Thursday; structured business data on the site; owner replies to two lowest-rated reviews; newest Google review 2026-09-15. No consultation/exam fee is listed, no English site version exists, and no TripAdvisor presence or recurring-complaint pattern was found. Still unverified: whether the clinic works with international patients. |
| 2026-09-24 | Poliklinika Šlaj-Anić | Re-read on 2026-09-24: the clinic's team page, service pages (dentistry, implants, crowns, oral surgery, pediatric dentistry, dental X-ray), special-offers page, contact page and its Google listing (most recent, most relevant and lowest-rated reviews). Recorded: dentist names and specializations from the team page; newest Google review 2026-09-16; recurring reports of problems after orthodontic treatment among the lowest-rated reviews; no business-entity structured data. No prices are published for any of the six tracked services, and no TripAdvisor presence was found. Still unverified: whether the owners reply to reviews (no reply among the readable ones), whether online pre-consultation is available, and whether an emergency service is offered. |
| 2026-09-24 | Stomatološka ordinacija Dentus Perfectus | Re-read on 2026-09-24: the clinic's price list (effective 01.03.2026), English homepage, about and booking pages, CBCT, orthodontics and toothache articles, and its Google listing (most recent, most relevant and lowest-rated reviews). Recorded: prices for cleaning, fillings, crowns, implants, exam and X-ray; genuine photos of the premises and team; CBCT, orthodontics, oral surgery and pediatric dentistry documented; urgent exams for toothache by phone; WhatsApp and Facebook contacts; an online appointment-request form; structured business data on the site; owner replies to almost every review; newest Google review 2026-09-08. No TripAdvisor presence and no recurring-complaint pattern were found (only one of the low reviews carries text). |
| 2026-09-24 | Stomatološka poliklinika Zagreb | Re-read on 2026-09-24: the clinic's department pages (oral surgery, prosthodontics, pediatric dentistry, X-ray diagnostics, endodontics), management, gallery, insurance/billing and documents pages, and its Google listing (most recent, most relevant and lowest-rated reviews). Recorded: 15+ named dentists; genuine photos of the premises; CBCT imaging and implantology within the oral-surgery department; newest Google review 2026-09-22; recurring reports of long waits and rude staff among the lowest-rated reviews; the listing is unclaimed, so owner replies are not possible. Corrected: the prosthodontics department publishes a WhatsApp and Viber number. The billing page gives only statutory insurance co-payment rules, not treatment prices; no English version and no TripAdvisor presence were found. Still unverified: whether the clinic speaks English or works with foreign patients, and presence on other review platforms. |
| 2026-09-17 | B.DENT | Re-read on 2026-09-17: the clinic's website (price list, team, diagnostic services, testimonials) and its Google listing. Recorded: cleaning, filling, crown, implant, consultation and X-ray prices published; CBCT not documented (only panoramic X-ray); pediatric filling and an emergency case documented; owner replies to reviews with no recurring-complaint or suspicious-pattern signal; no structured data on the site. Still unverified: TripAdvisor and other review-platform presence. |
| 2026-09-17 | Dental Centar Videntis | Aligned with the clinic's entry on croatiadentalrating.com: recorded General anaesthesia / deep sedation (sleep dentistry) (no) from sources read on 2026-07-12. |
| 2026-09-17 | Poliklinika Dentum | Re-read on 2026-09-17: the clinic's website (pricing page, contact page) and its Google listing. Recorded: cleaning, filling, crown, implant, consultation and X-ray prices published; CBCT documented; pediatric extraction and an emergency service priced; owner replies to reviews with no recurring-complaint or suspicious-pattern signal; individual service pages confirmed; no WhatsApp; no structured data on the site. Still unverified: TripAdvisor presence. |
| 2026-09-17 | Poliklinika Dentum | Re-read on 2026-09-17: the clinic's expert-team page. Corrected: the clinic names 17 dentists with their qualifications on its own website, so the earlier record that individual dentist names could not be found on its pages no longer holds. |
| 2026-09-17 | Stomatološka ordinacija Zg Dent | Re-read on 2026-09-17: the clinic's price list and its Google listing. Recorded: cleaning, filling, crown, implant and consultation prices published (no X-ray price); no CBCT, orthodontics or pediatric dentistry documented; an emergency admission fee is priced; owner replies to reviews; a review confirms English communication; Organization structured data present. Newest Google review is from 2026-07-10. Still unverified: TripAdvisor presence. |
| 2026-09-07 | Methodology v1.4.0 | Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list. |
| 2026-09-07 | Poliklinika Ars Salutaris | opaque_prices flag reviewed under methodology v1.4.0 and kept: the note hints at opacity but cites nothing verifiable, so it is annotated for re-verification at the next check. |
| 2026-09-07 | Poliklinika Ars Salutaris | opaque_prices flag removed under methodology v1.4.0 (no citable evidence found on re-verification: ars-salutaris.hr, fetched 2026-09-07, advertises package offers with bare discount badges ('Ponuda 20%', 'Ponuda 25%') and a free first examination, but publishes no prices and no teaser price. A discount badge over unpublished prices is marketing, not documented bait). |
| 2026-09-03 | Methodology v1.3.1 | Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries. |
| 2026-08-26 | B.DENT | License verification 2026-08-26 against HZJZ NRPZZ: no match under the B.DENT trade name, but the practice is registered under practice-holder Andrea Burazin Kurti, dr.med.dent. at the exact same street address, corroborated by the clinic's own site naming 'Dr. Andrea' as treating dentist — clinic license treated as found under the practitioner's registered name. No other named doctors on file to check. |
| 2026-08-26 | Dental Centar Ostojić | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Dental Centar Ostojić D.O.O.) in HZJZ NRPZZ at the clinic's exact address, superseding the previously recorded null (OIB-only) status; no named doctors on file to check (clinics.json lists none). |
| 2026-08-26 | Dental Centar Videntis | License verification 2026-08-26 against HZJZ NRPZZ (Nacionalni registar pružatelja zdravstvene zaštite): clinic license found (Videntis D.O.O.) in HZJZ NRPZZ; the named doctor was not found as an individual private-practice holder and the dentist-scope registries (HZZO, HKDM) remain form-gated/blocked. |
| 2026-08-26 | Poliklinika Arena Dental | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Arena Dental D.O.O.) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-26 | Poliklinika Ars Salutaris | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found — the clinic's own Otona Župančića 16 premises is registered as a dedicated business unit of Poliklinika Ars Salutaris D.O.O.; the two named specialist doctors were not found as individual private-practice holders and the dentist-scope registries (HZZO, HKDM) remain form-gated/blocked. |
| 2026-08-26 | Poliklinika Dentum | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Dentum D.O.O.) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-26 | Poliklinika dr. Zubović | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (registered as a Zdravstvena ustanova/health institution 'Poliklinika ... Dr. Zubović') in HZJZ NRPZZ; the two named doctors were not found as individual private-practice holders and the dentist-scope registries (HZZO, HKDM) remain form-gated/blocked. |
| 2026-08-26 | Poliklinika Šlaj-Anić | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (registered as a Zdravstvena ustanova/health institution, Poliklinika Šlaj-Anić) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-26 | Štimac centar dentalne medicine | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Štimac Centar Dentalne Medicine D.O.O.) in HZJZ NRPZZ; the three named doctors were not found as individual private-practice holders (likely employees of the d.o.o.) and the dentist-scope registries (HZZO, HKDM) remain form-gated/blocked. |
| 2026-08-26 | Stomatološka ordinacija Dentus Perfectus | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Dentus Perfectus D.O.O.) in HZJZ NRPZZ; both named doctors (Vedran Šebečić, Ozren Mika Krznarić) matched exact, distinctive full names as registered private-practice holders elsewhere in Zagrebačka županija — confirming active licensure though at addresses other than the Lastovska premises. |
| 2026-08-26 | Stomatološka ordinacija Zg Dent | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found under the full legal name Zagreb Dent D.O.O. (brand 'Zg Dent' is an abbreviation) in HZJZ NRPZZ; the two named doctors were not found as individual private-practice holders and the dentist-scope registries (HZZO, HKDM) remain form-gated/blocked. |
| 2026-08-26 | Stomatološka poliklinika Zagreb | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (registered as a Zdravstvena ustanova/health institution, Stomatološka poliklinika Zagreb) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-25 | B.DENT | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); captured Google rating 4.9 (157 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-25 | Dental Centar Ostojić | Re-verification 2026-08-25: confirmed website live at dcostojic.com, address and phone unchanged (official site verified against a Maps postal-code discrepancy), clinic open (not permanently closed); captured Google rating 4.8 (1869 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-25 | Dental Centar Videntis | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); updated Google rating to 4.8 (previously 4.9) and review count to 576 (previously 499); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Methodology v1.3.0 | Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed. |
| 2026-08-25 | Poliklinika Arena Dental | Re-verification 2026-08-25: confirmed website live, address unchanged; phone +385 1 6542 677 confirmed on the official site (Google Maps' call button surfaces a different tracking number, +385 1 6542 655); clinic open (not permanently closed); captured Google rating 4.8 (1208 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-25 | Poliklinika Ars Salutaris | Re-verification 2026-08-25: confirmed website live, address unchanged; stored landline confirmed on official site alongside a secondary mobile number; clinic open (not permanently closed); captured Google rating 4.5 for the first time and updated review count to 410 (previously 359); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Poliklinika Dentum | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); Google rating unchanged at 4.9, review count updated to 1206 (previously 575); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Poliklinika dr. Zubović | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); captured Google rating 4.8 for the first time and updated review count to 195 (previously 67); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Poliklinika Šlaj-Anić | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); captured Google rating 4.4 for the first time and updated review count to 188 (previously 144); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Štimac centar dentalne medicine | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); captured Google rating 4.8 for the first time and updated review count to 1363 (previously 1158); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Stomatološka ordinacija Dentus Perfectus | Re-verification 2026-08-25: confirmed website live, address unchanged, clinic open (not permanently closed); captured phone number +385 1 8896 869 (previously unset), confirmed on the official website; captured Google rating 4.9 (217 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-25 | Stomatološka ordinacija Zg Dent | Re-verification 2026-08-25: confirmed website live, address and phone unchanged (official site verified against a Maps postal-code and alt-number discrepancy), clinic open (not permanently closed); captured Google rating 5.0 for the first time and updated review count to 102 (previously 85); captured Maps place URL and geo coordinates. |
| 2026-08-25 | Stomatološka poliklinika Zagreb | Re-verification 2026-08-25: confirmed website live at spz.hr, address and phone unchanged, clinic open (not permanently closed); Google Maps lists this business under the display name "Dental Clinic Zagreb" with secondary label "Stomatološka poliklinika Zagreb" matching the stored name; captured Google rating 3.4 (308 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-23 | Dental Centar Ostojić | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. IV conscious sedation (svjesna sedacija) only; patient breathes independently and can respond if needed |
| 2026-08-23 | Methodology v1.2.0 | Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score. |
| 2026-08-23 | Poliklinika Arena Dental | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Conscious sedation (svjesna sedacija) only; patient 'opusten, ali svjestan' (relaxed but conscious) and can cooperate |
| 2026-08-23 | Poliklinika Ars Salutaris | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Oral surgery and implantology performed under local anaesthesia only; no sedation or GA pages found |
| 2026-08-23 | Poliklinika Dentum | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. IV conscious sedation only; consciousness and independent breathing preserved, patient can talk (awake) |
| 2026-08-23 | Poliklinika Šlaj-Anić | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Oral surgery under local anaesthesia only; third-party profile lists only local anaesthesia; no GA or sedation |
| 2026-08-23 | Štimac centar dentalne medicine | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. IV conscious sedation only; consciousness preserved, breathes independently, patient can communicate (awake) |
| 2026-07-12 | B.DENT | Initial data collection. |
| 2026-07-12 | Dental Centar Ostojić | Initial data collection. |
| 2026-07-12 | Dental Centar Videntis | Initial data collection. |
| 2026-07-12 | Poliklinika Arena Dental | Initial data collection. |
| 2026-07-12 | Poliklinika Ars Salutaris | Initial data collection. |
| 2026-07-12 | Poliklinika Dentum | Initial data collection. |
| 2026-07-12 | Poliklinika dr. Zubović | Initial data collection. |
| 2026-07-12 | Poliklinika Šlaj-Anić | Initial data collection. |
| 2026-07-12 | Štimac centar dentalne medicine | Initial data collection. |
| 2026-07-12 | Stomatološka ordinacija Dentus Perfectus | Initial data collection. |
| 2026-07-12 | Stomatološka ordinacija Zg Dent | Initial data collection. |
| 2026-07-12 | Stomatološka poliklinika Zagreb | Initial data collection. |
| 2026-07-08 | Methodology v1.1.0 | Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section. |
| 2026-07-03 | Methodology v1.0.0 | Initial public methodology. |