Poliklinika Dentum
According to our open methodology, this clinic scored 51.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#851.3/100
- Best for Expats#750.5/100
- Best for Dental Implants#846.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#833.6/100
- Best English-speaking Clinics#654.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented IV conscious sedation only; consciousness and independent breathing preserved, patient can talk (awake) [dentum-sedation]
Summary
Dental polyclinic founded 2013 with a team described as ~15 dental doctors covering oral surgery, prosthetics, periodontology, endodontics, orthodontics and aesthetic dentistry. Actively markets to international patients.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [dentum-search] | 4/4 |
| ? | Dentist names listed | 0/3 |
| ✓ | Dentist specializations listed [dentum-search] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [dentum-search] | 3/3 |
| ✓ | Clear contact details [dentum-search] | 2/2 |
| ✓ | English website version [dentum-search] | 2/2 |
| ✓ | Address and map published [dentum-search] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [dentum-refresh] | 6/6 |
| ✓ | Google review volume [dentum-refresh] | 3/3 |
| ✓ | Review recency [dentum-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [dentum-reviews] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [dentum-search] | 2/2 |
| ✓ | Orthodontics [dentum-search] | 2/2 |
| ✓ | Oral surgery [dentum-search] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [dentum-search] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [dentum-search] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [dentum-search] | 1.5/1.5 |
| ? | Clear service explanations | 0/1 |
| ✓ | Convenient opening hours Mon-Fri 8-21. [dentum-search] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✓ | Mentioned for: best dentist Zagreb [sq-visibility] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Zagreb [sq-visibility] | 1/1 |
| ✓ | Mentioned for: dental implants Zagreb [sq-visibility] | 1/1 |
| ✓ | Mentioned for: emergency dentist Zagreb [sq-visibility] | 1/1 |
| ✓ | Mentioned for: Zagreb dental clinic for expats [sq-visibility] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq-visibility] | 2/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: DENTUM D.O.O. ZA OBAVLJANJE OPĆE DENTALNE MEDICINE, DENTALNE PROTETIKE, ORTODONCIJE, DENTALNE PATOLOGIJE I ENDODONCIJE, PARODONTOLOGIJE, ORALNE KIRURGIJE, DJELATNOSTI DENTALNOG LABORATORIJA TE RADIOLOŠKE DJELATNOSTI - ORTOPAN — registered provider in HZJZ NRPZZ (Trgovačka društva sheet), Gradišćanska Ulica 36, Zagreb (Searched HZJZ NRPZZ (open, clinic-scope) bulk XLSX register, snapshot dated 20.05.2026, downloaded and searched 2026-08-26 for 'DENTUM' plus city filter Zagreb. Matched the full legal entity name at Gradišćanska Ulica 36, Zagreb — exact address match to the clinic's own listed address (Gradišćanska 36).) [dentum-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — Marketing references a ~15-doctor team but individual dentist names were not confirmed on fetched pages. [dentum-search]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Real clinic photos
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Clear service explanations
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentum.com/en |
|---|---|
| Phone | +385 1 5802 333 |
| Google Maps | Map listing |
| Address | Gradišćanska 36, 10000 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| dentum-search | https://dentum.com/en | Clinic name, address, phone, email, services, English site, hours. | 2026-07-12 |
| dentum-reviews | https://www.top-rated.online/cities/Zagreb/place/p/8874201/Videntis… | Reported Google rating 4.9 with ~575 reviews for Dentum. | 2026-07-12 |
| sq-visibility | search:best dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| dentum-sedation | https://dentum.com/en/services/conscious-sedation/ | Consciousness and the ability to breathe independently are preserved, along with normal touch and ability to talk | 2026-08-23 |
| dentum-refresh | https://www.google.com/maps/place/Dental+-+Dentum+poliklinika/@45.8… | most recent review posted about 2 months ago (viewed 2026-08-25) | 2026-08-25 |
| dentum-lic | https://www.hzjz.hr/sluzba-javno-zdravstvo/odjel-za-ljudske-i-mater… | NRPZZ Trgovačka društva sheet lists the Dentum D.O.O. legal entity at Gradišćanska Ulica 36, Zagreb, confirming registration as a healthcare provider with the Croatian Ministry of Health / HZJZ. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Dentum D.O.O.) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); Google rating unchanged at 4.9, review count updated to 1206 (previously 575); captured Maps place URL and geo coordinates. |
| 2026-08-23 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. IV conscious sedation only; consciousness and independent breathing preserved, patient can talk (awake) |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.