Poliklinika Arena Dental
According to our open methodology, this clinic scored 49.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1049.4/100
- Best for Expats#947.3/100
- Best for Dental Implants#945.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1030.7/100
- Best English-speaking Clinics#850.7/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Conscious sedation (svjesna sedacija) only; patient 'opusten, ali svjestan' (relaxed but conscious) and can cooperate [arena-dental-sedation]
Summary
Dental polyclinic in the Remetinec area offering implantology, All-on-4/6, oral surgery, orthodontics and aesthetic dentistry, with an English site and installment payment options. Markets a complimentary specialist consultation.
Strengths
- Information Transparency: 17 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [arena-site] | 4/4 |
| ✗ | Dentist names listed [arena-site] | 0/3 |
| ✓ | Dentist specializations listed [arena-site] | 2/2 |
| ✓ | Real clinic photos [arena-site] | 2/2 |
| ✓ | Service list published [arena-site] | 3/3 |
| ✓ | Clear contact details [arena-site] | 2/2 |
| ✓ | English website version [arena-site] | 2/2 |
| ✓ | Address and map published [arena-site] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Price list link referenced but specific prices not shown on homepage. [arena-site] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [arena-dental-refresh] | 6/6 |
| ✓ | Google review volume [arena-dental-refresh] | 3/3 |
| ◐ | Review recency [arena-dental-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [arena-site] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [arena-site] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [arena-site] | 2/2 |
| ✓ | Orthodontics [arena-site] | 2/2 |
| ✓ | Oral surgery [arena-site] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [arena-site] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [arena-site] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [arena-site] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Complimentary specialist consultation advertised. [arena-site] | 1.5/1.5 |
| ✓ | Clear service explanations [arena-site] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✓ | Mentioned for: best dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: dental implants Zagreb [sq-visibility] | 0/1 |
| ✓ | Mentioned for: emergency dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Mentioned for: Zagreb dental clinic for expats [sq-visibility] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq-visibility] | 2/2 |
| ✓ | Dedicated service pages [arena-site] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: ARENA DENTAL D.O.O. ZA OBAVLJANJE ZDRAVSTVENE DJELATNOSTI IZ PODRUČJA DENTALNE MEDICINE — registered provider in HZJZ NRPZZ (Trgovačka društva sheet), Remetinečki gaj 2 K, Zagreb (Searched HZJZ NRPZZ (open, clinic-scope) bulk XLSX register, snapshot dated 20.05.2026, downloaded and searched 2026-08-26 for 'ARENA DENTAL' plus city filter Zagreb. Matched the full legal entity name at Remetinečki gaj 2 K, Zagreb — exact address match to the clinic's own listed address (Remetinečki gaj 2k).) [arena-dental-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No individual dentist names or specializations listed on the homepage. [arena-site]
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
- low Aggressive marketing practices (-1 pts) — Homepage emphasizes free consultation, installment plans and in-chair entertainment (Netflix/Spotify). [arena-site]
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.arenadental.hr/ |
|---|---|
| Phone | +385 1 6542 677 |
| https://www.facebook.com/PoliklinikaArenaDental | |
| Google Maps | Map listing |
| Address | Remetinečki gaj 2k, 10020 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| arena-site | https://www.arenadental.hr/ | Name, address, geo, contacts, Facebook, services, English site, photos, free-consultation marketing. | 2026-07-12 |
| sq-visibility | search:best dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| arena-dental-sedation | https://www.arenadental.hr/blog/svjesna-sedacija-bez-straha/ | pacijent je opusten, ali svjestan; ostajete svjesni i mozete suradivati | 2026-08-23 |
| arena-dental-refresh | https://www.google.com/maps/place/Arena+Dental/@45.7674903,15.94502… | most recent review posted about 4 months ago (viewed 2026-08-25) | 2026-08-25 |
| arena-dental-lic | https://www.hzjz.hr/sluzba-javno-zdravstvo/odjel-za-ljudske-i-mater… | NRPZZ Trgovačka društva sheet lists 'Arena Dental D.O.O. za obavljanje zdravstvene djelatnosti iz područja dentalne medicine' at Remetinečki gaj 2 K, Zagreb, confirming registration as a healthcare provider with the Croatian Ministry of Health / HZJZ. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Arena Dental D.O.O.) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged; phone +385 1 6542 677 confirmed on the official site (Google Maps' call button surfaces a different tracking number, +385 1 6542 655); clinic open (not permanently closed); captured Google rating 4.8 (1208 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-23 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Conscious sedation (svjesna sedacija) only; patient 'opusten, ali svjestan' (relaxed but conscious) and can cooperate |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.