Poliklinika Arena Dental
According to our open methodology, this clinic scored 29.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #10 of 12 ranked clinics · Last checked: 12 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#1029.8/100
- Best for Expats#1028.8/100
- Best for Dental Implants#1027/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1013.2/100
- Best English-speaking Clinics#832.2/100
- Best for Families / Childrennot ranked
Summary
Dental polyclinic in the Remetinec area offering implantology, All-on-4/6, oral surgery, orthodontics and aesthetic dentistry, with an English site and installment payment options. Markets a complimentary specialist consultation.
Strengths
- Information Transparency: 17 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [arena-site] | 4/4 |
| ✗ | Dentist names listed [arena-site] | 0/3 |
| ✓ | Dentist specializations listed [arena-site] | 2/2 |
| ✓ | Real clinic photos [arena-site] | 2/2 |
| ✓ | Service list published [arena-site] | 3/3 |
| ✓ | Clear contact details [arena-site] | 2/2 |
| ✓ | English website version [arena-site] | 2/2 |
| ✓ | Address and map published [arena-site] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Price list link referenced but specific prices not shown on homepage. [arena-site] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [arena-site] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [arena-site] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [arena-site] | 2/2 |
| ✓ | Orthodontics [arena-site] | 2/2 |
| ✓ | Oral surgery [arena-site] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients [arena-site] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [arena-site] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [arena-site] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Complimentary specialist consultation advertised. [arena-site] | 1.5/1.5 |
| ✓ | Clear service explanations [arena-site] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✓ | Mentioned for: best dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: dental implants Zagreb [sq-visibility] | 0/1 |
| ✓ | Mentioned for: emergency dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Mentioned for: Zagreb dental clinic for expats [sq-visibility] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq-visibility] | 2/2 |
| ✓ | Dedicated service pages [arena-site] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
The clinic does not publish the dentists working there or their professional licence numbers — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low No dentists identified anywhere (-2 pts) — No individual dentist names or specializations listed on the homepage. [arena-site]
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
- low Aggressive marketing practices (-1 pts) — Homepage emphasizes free consultation, installment plans and in-chair entertainment (Netflix/Spotify). [arena-site]
Red-flag penalty applied: -13 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.arenadental.hr/ |
|---|---|
| Phone | +385 1 6542 677 |
| https://www.facebook.com/PoliklinikaArenaDental | |
| Address | Remetinečki gaj 2k, 10020 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| arena-site | https://www.arenadental.hr/ | Name, address, geo, contacts, Facebook, services, English site, photos, free-consultation marketing. | 2026-07-12 |
| sq-visibility | search:best dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
Change History
| Date | Change |
|---|---|
| 2026-07-12 | Initial data collection. |
Spotted an Error?
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