Poliklinika dr. Zubović
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#554.4/100
- Best for Expats#652/100
- Best for Dental Implants#650.5/100
- Best for Emergency Dental Care#154.8/100
- Best Price Transparency#444.7/100
- Best English-speaking Clinics#554.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Oral surgery page states local anaesthesia; no sedation or GA pages found; insufficient documentation
Summary
Dental polyclinic with a strong orthodontics focus (Invisalign, FACE philosophy) alongside prosthetics, implants, periodontics and oral surgery. Five treatment rooms with an on-site lab; emergency line advertised.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 2.5 of 8.5 verifiable points (missing: mentioned for: best dentist zagreb; mentioned for: english speaking dentist zagreb; mentioned for: dental implants zagreb; mentioned for: emergency dentist zagreb; mentioned for: zagreb dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [zubovic-site] | 4/4 |
| ✓ | Dentist names listed [zubovic-site] | 3/3 |
| ✓ | Dentist specializations listed [zubovic-site] | 2/2 |
| ✓ | Real clinic photos [zubovic-site] | 2/2 |
| ✓ | Service list published [zubovic-site] | 3/3 |
| ✓ | Clear contact details [zubovic-site] | 2/2 |
| ? | English website version Croatian and Slovenian versions noted; English-speaking staff stated but no full English site confirmed. | 0/2 |
| ✓ | Address and map published [zubovic-site] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Digital brochure with price list linked on site. [zubovic-site] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [zubovic-refresh] | 6/6 |
| ◐ | Google review volume [zubovic-refresh] | 2/3 |
| ◐ | Review recency [zubovic-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [zubovic-site] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [zubovic-reviews] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray diagnostics available. [zubovic-site] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [zubovic-site] | 2/2 |
| ✓ | Orthodontics [zubovic-site] | 2/2 |
| ✓ | Oral surgery [zubovic-site] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Emergency phone line advertised. [zubovic-site] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [zubovic-site] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-speaking orthodontist noted. [zubovic-site] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment booking. [zubovic-site] | 1.5/1.5 |
| ✓ | Clear service explanations [zubovic-site] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✗ | Mentioned for: best dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: dental implants Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: emergency dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: Zagreb dental clinic for expats [sq-visibility] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality [sq-visibility] | 1/2 |
| ✓ | Dedicated service pages [zubovic-site] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: POLIKLINIKA ZA STOMATOLOŠKU PROTETIKU, ORTODONCIJU I PARODONTOLOGIJU S DENTALNIM LABORATORIJEM "DR. ZUBOVIĆ" — registered provider in HZJZ NRPZZ (Zdravstvene ustanove sheet), Ulica Silvija Strahimira Kranjčevića 47, Zagreb (Searched HZJZ NRPZZ (open, clinic-scope) bulk XLSX register, snapshot dated 20.05.2026, downloaded and searched 2026-08-26 for 'ZUBOVIĆ' plus city filter Zagreb. Matched the health-institution entry at Ulica Silvija Strahimira Kranjčevića 47, Zagreb — exact address match to the clinic's own listed address. A dislocated unit 'Poslovna jedinica. Ogrizovićeva Stomatološka poliklinika dr. Zubović' at Ulica Milana Ogrizovića 40, Zagreb was also found (same institution, second location); an unrelated 'Ustanova za zdravstvenu skrb dr. dr. Željko Zubović' at Bogovićeva 4/3, Zagreb was excluded as a different named provider.) [zubovic-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Martina Zubović [zubovic-site] | Orthodontics | not verified |
| Dr. Ivanka Nakić [zubovic-site] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: English website version
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://zubovic.com/ |
|---|---|
| Phone | +385 1 4812 555 |
| Google Maps | Map listing |
| Address | Ul. Silvija Strahimira Kranjčevića 47, 10000 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| zubovic-site | https://zubovic.com/ | Name, address, geo, contacts, dentists, services, orthodontics focus, emergency line, price brochure. | 2026-07-12 |
| zubovic-reviews | https://hrvatskekarta.com/zubar/grad-zagreb/poliklinika-dr-zubovic/ | Google review count (~67). | 2026-07-12 |
| sq-visibility | search:best dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| zubovic-refresh | https://www.google.com/maps/place/Stomatolo%C5%A1ka+Poliklinika+Dr.… | most recent review posted about 4 months ago (viewed 2026-08-25) | 2026-08-25 |
| zubovic-lic | https://www.hzjz.hr/sluzba-javno-zdravstvo/odjel-za-ljudske-i-mater… | NRPZZ Zdravstvene ustanove sheet lists 'Poliklinika za stomatološku protetiku, ortodonciju i parodontologiju s dentalnim laboratorijem "Dr. Zubović"' at Ulica Silvija Strahimira Kranjčevića 47, Zagreb, confirming registration as a healthcare institution with the Croatian Ministry of Health / HZJZ. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (registered as a Zdravstvena ustanova/health institution 'Poliklinika ... Dr. Zubović') in HZJZ NRPZZ; the two named doctors were not found as individual private-practice holders and the dentist-scope registries (HZZO, HKDM) remain form-gated/blocked. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged, clinic open (not permanently closed); captured Google rating 4.8 for the first time and updated review count to 195 (previously 67); captured Maps place URL and geo coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.