Stomatološka poliklinika Zagreb
According to our open methodology, this clinic scored 36.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1236.7/100
- Best for Expats#1233.5/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1224.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#437.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Large polyclinic but no sedation or anaesthesia documented on oral surgery or any SPZ page checked
Summary
Public dental polyclinic providing endodontics, oral medicine, periodontology, oral surgery, orthodontics, prosthodontics, pediatric dentistry and X-ray diagnostics. ISO 9001 certified; part of Zagreb's public dental network.
City emergency dental service in Zagreb operates out of contracted offices (nights/weekends/holidays); this polyclinic's own listed hours are Mon-Fri 7-21.
Strengths
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist zagreb; mentioned for: english speaking dentist zagreb; mentioned for: dental implants zagreb; mentioned for: zagreb dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [spz-site] | 4/4 |
| ? | Dentist names listed | 0/3 |
| ✓ | Dentist specializations listed [spz-site] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [spz-site] | 3/3 |
| ✓ | Clear contact details [spz-site] | 2/2 |
| ? | English website version | 0/2 |
| ✓ | Address and map published [spz-site] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✗ | Google rating (Bayesian-adjusted) as of 2026-08-25 [stomatoloska-poliklinika-zagreb-refresh] | 0/6 |
| ◐ | Google review volume [stomatoloska-poliklinika-zagreb-refresh] | 2.5/3 |
| ✓ | Review recency [stomatoloska-poliklinika-zagreb-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [spz-site] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray diagnostics department. [spz-site] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology | 0/2 |
| ✓ | Orthodontics [spz-site] | 2/2 |
| ✓ | Oral surgery [spz-site] | 2/2 |
| ✓ | Pediatric dentistry [spz-site] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [spz-site] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [spz-site] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 7-21. [spz-site] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✗ | Mentioned for: best dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: dental implants Zagreb [sq-visibility] | 0/1 |
| ✓ | Mentioned for: emergency dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Mentioned for: Zagreb dental clinic for expats [sq-visibility] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality [sq-visibility] | 1/2 |
| ✓ | Dedicated service pages [spz-site] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: STOMATOLOŠKA POLIKLINIKA ZAGREB — registered provider in HZJZ NRPZZ (Zdravstvene ustanove sheet), Ulica Ivana Perkovca 3, Zagreb (Searched HZJZ NRPZZ (open, clinic-scope) bulk XLSX register, snapshot dated 20.05.2026, downloaded and searched 2026-08-26 for 'STOMATOLOŠKA POLIKLINIKA ZAGREB' and 'SPZ' plus city filter Zagreb. Matched the health-institution entry at Ulica Ivana Perkovca 3, Zagreb — same street as the clinic's own listed address (Perkovčeva ul. 3; 'Perkovčeva' is the colloquial form of the formal street name 'Ulica Ivana Perkovca').) [stomatoloska-poliklinika-zagreb-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Real clinic photos
- Information Transparency: English website version
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://spz.hr/ |
|---|---|
| Phone | +385 1 4803 200 |
| https://hr-hr.facebook.com/stomatoloska.poliklinika.zagreb/ | |
| Google Maps | Map listing |
| Address | Perkovčeva ul. 3, 10000 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| spz-site | https://spz.hr/kontakt/ | Name, address, phone, email, services, ISO 9001, hours; public polyclinic. | 2026-07-12 |
| sq-visibility | search:emergency dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| stomatoloska-poliklinika-zagreb-refresh | https://www.google.com/maps/place/Dental+Clinic+Zagreb/@45.8077094,… | most recent review posted about a month ago (viewed 2026-08-25) | 2026-08-25 |
| stomatoloska-poliklinika-zagreb-lic | https://www.hzjz.hr/sluzba-javno-zdravstvo/odjel-za-ljudske-i-mater… | NRPZZ Zdravstvene ustanove sheet lists 'Stomatološka poliklinika Zagreb' at Ulica Ivana Perkovca 3, Zagreb, confirming registration as a healthcare institution with the Croatian Ministry of Health / HZJZ. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (registered as a Zdravstvena ustanova/health institution, Stomatološka poliklinika Zagreb) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live at spz.hr, address and phone unchanged, clinic open (not permanently closed); Google Maps lists this business under the display name "Dental Clinic Zagreb" with secondary label "Stomatološka poliklinika Zagreb" matching the stored name; captured Google rating 3.4 (308 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.