Poliklinika Ars Salutaris
According to our open methodology, this clinic scored 35.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 12 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#835.6/100
- Best for Expats#930.3/100
- Best for Dental Implants#930/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#719.4/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
Summary
Polyclinic for dentistry and facial aesthetics operating 16+ years, offering implantology, prosthetics, orthodontics, oral and maxillofacial surgery with an on-site lab. Listed specialists include the president of the Croatian Dental Chamber.
Strengths
- Information Transparency: 18 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [ars-site] | 4/4 |
| ✓ | Dentist names listed [ars-site] | 3/3 |
| ✓ | Dentist specializations listed [ars-site] | 2/2 |
| ✓ | Real clinic photos [ars-site] | 2/2 |
| ✓ | Service list published [ars-site] | 3/3 |
| ✓ | Clear contact details [ars-site] | 2/2 |
| ? | English website version | 0/2 |
| ✓ | Address and map published [ars-site] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [ars-site] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ◐ | Google review volume [ars-reviews] | 2.5/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints [ars-reviews] | 2/2 |
| ✓ | No suspicious review patterns [ars-reviews] | 2/2 |
| ✓ | Active Facebook presence [ars-site] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [ars-reviews] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Panoramic X-ray (Ortopan). [ars-site] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [ars-site] | 2/2 |
| ✓ | Orthodontics [ars-site] | 2/2 |
| ✓ | Oral surgery Oral and maxillofacial surgery. [ars-site] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [ars-site] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Online consultation and free first consultation offered. [ars-site] | 1.5/1.5 |
| ✓ | Clear service explanations [ars-site] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✗ | Mentioned for: best dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Zagreb [sq-visibility] | 0/1 |
| ✓ | Mentioned for: dental implants Zagreb [sq-visibility] | 1/1 |
| ✗ | Mentioned for: emergency dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Mentioned for: Zagreb dental clinic for expats [sq-visibility] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq-visibility] | 2/2 |
| ✓ | Dedicated service pages [ars-site] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Prim. dr. sc. Hrvoje Pezo [ars-site] | Prosthodontics, CAD/CAM | not published |
| Prof. dr. sc. Robert Ćelić [ars-site] | Oral implantology and prosthodontic restoration | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — Prices not published online; savings percentages advertised instead of a price list. [ars-site]
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: English website version
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://ars-salutaris.hr/ |
|---|---|
| Phone | +385 1 4095 250 |
| https://www.facebook.com/arssalutaris | |
| Google Maps | Map listing |
| Address | Otona Župančića 16, 10000 Zagreb, Croatia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| ars-site | https://ars-salutaris.hr/ | Name, address, contacts, Google Maps link, dentists, services, ISO certification, photos. | 2026-07-12 |
| ars-reviews | https://hrvatskekarta.com/zubar/grad-zagreb/ars-salutaris-d-o-o/ | Google review count (~359), no recurring complaints. | 2026-07-12 |
| sq-visibility | search:dental implants Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
Change History
| Date | Change |
|---|---|
| 2026-07-12 | Initial data collection. |
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.
Report an error for Poliklinika Ars Salutaris Email a correction