Poliklinika Arena Dental
Prema našoj otvorenoj metodologiji, ova je ordinacija ostvarila 89.6/100 bodova za transparentnost, reputaciju, dostupnost usluge i digitalnu vidljivost.
Ukupni rang: #4 od 12 rangiranih ordinacija · Zadnja provjera: 2026-09-24
Pozicije po profilu ocjenjivanja
- Ukupna transparentnost i povjerenje#489.6/100
- Za expate#488.3/100
- Za zubne implantate#389/100
- Za hitnu stomatološku pomoćnije rangirano
- Transparentnost cijena#493.4/100
- Klinike koje govore engleski#388/100
- Za obitelji i djecu#388.9/100
- Stomatologija u snu (opća anestezija / duboka sedacija)nije rangirano
Opća anestezija i duboka sedacija
Dokumentira li klinika liječenje pod općom anestezijom ili dubokom sedacijom — „stomatologiju u snu“, pri kojoj pacijent spava i ništa ne percipira (ne osjeća, ne vidi i ne čuje zahvat). Uobičajena svjesna sedacija, pri kojoj pacijent ostaje budan i reagira, ovdje se ne računa. Podatak je informativan i ne utječe na ocjenu transparentnosti.
- ✗ Opća anestezija / duboka sedacija (stomatologija u snu) — Nema dokumentirane opće anestezije ni duboke sedacije Conscious sedation (svjesna sedacija) only; patient 'opusten, ali svjestan' (relaxed but conscious) and can cooperate [arena-dental-sedation]
Sažetak
Stomatološka poliklinika na području Remetinca koja nudi implantologiju, All-on-4/6, oralnu kirurgiju, ortodonciju i estetsku stomatologiju, sa stranicom na engleskom jeziku i mogućnošću plaćanja na rate. Oglašava besplatnu specijalističku konzultaciju.
Prednosti
- Transparentnost informacija: 20 od 20 bodova.
- Transparentnost cijena: 15 od 15 bodova.
- Reputacija i recenzije: 17.5 od 20 bodova.
- Medicinska infrastruktura: 13.5 od 15 bodova.
- Komunikacija i usluga: 8.5 od 10 bodova.
Nedostaci
Nijedna kategorija nije pala ispod praga nedostatka (50 % provjerljivih bodova).
Raščlamba ocjene
Svaki se kriterij u nastavku ocjenjuje iz javnih izvora. ✓ potvrđeno da · ✗ potvrđeno ne / nije pronađeno · ◐ djelomično · ? nepotvrđeno (nosi 0 bodova, nije negativan nalaz).
Transparentnost informacija
Mogu li se osnovne činjenice o klinici — tim, prostor, usluge i lokacija — provjeriti u javnim izvorima.
| ✓ | Ima web stranicu koja radi [arena-site] | 4/4 |
| ✓ | Navedena imena stomatologa The team page names 13 practicing dentists (dr. med. dent.) [arena-dental-deepen-4] | 3/3 |
| ✓ | Navedene specijalizacije stomatologa [arena-site] | 2/2 |
| ✓ | Prave fotografije klinike [arena-site] | 2/2 |
| ✓ | Objavljen popis usluga [arena-site] | 3/3 |
| ✓ | Jasni podaci za kontakt Site shows 01 6542 677 and 0800 66 88; the Google listing and the site markup give 01 6542 655 [arena-dental-deepen-3] [arena-dental-deepen-19] | 2/2 |
| ✓ | Engleska verzija web stranice [arena-site] | 2/2 |
| ✓ | Objavljeni adresa i karta [arena-site] | 2/2 |
Transparentnost cijena
Može li pacijent procijeniti troškove prije posjeta. Objavljeni cjenovni rasponi se priznaju; točne cijene nisu obavezne.
| ✓ | Objavljene cijene ili cjenovni rasponi The site's price page lists standing prices for implants, crowns, fillings, cleaning, first exam and X-rays/CBCT [arena-dental-deepen] | 3/3 |
| ✓ | Navedena cijena čišćenja zubi Professional plaque removal listed at 70 EUR [arena-dental-deepen-8] | 2/2 |
| ✓ | Navedena cijena plombe Composite fillings listed from 70 to 85 EUR depending on surfaces [arena-dental-deepen-9] | 2/2 |
| ✓ | Navedena cijena krunice Ceramic and metal-ceramic crowns listed from 300 to 380 EUR [arena-dental-deepen-10] | 2/2 |
| ✓ | Navedena cijena implantata Implant listed from 690 EUR (MIS) to 790 EUR (Straumann), plus abutment and crown [arena-dental-deepen-11] | 2/2 |
| ✓ | Navedena cijena konzultacije First exam listed at 30 EUR under diagnostics; a free specialist consultation is also advertised [arena-dental-deepen-12] | 2/2 |
| ✓ | Navedena cijena rendgena / snimanja X-ray and CBCT prices listed from 15 to 95 EUR depending on type [arena-dental-deepen-13] | 2/2 |
Reputacija i recenzije
Javni signali iz recenzija. Google ocjena prilagođava se bayesovskim priorom (ocjena 4,0, težina 25) kako ocjena 5,0 iz nekoliko recenzija ne bi prestigla ocjenu 4,8 iz njih nekoliko stotina.
| ✓ | Google ocjena (bayesovski prilagođena) as of 2026-09-24 [arena-dental-deepen-15] | 6/6 |
| ✓ | Broj Google recenzija as of 2026-09-24 [arena-dental-deepen-16] | 3/3 |
| ✓ | Svježina recenzija Newest Google review dated 2026-09-23 (listing read 2026-09-24) [arena-dental-deepen-20] | 3/3 |
| ✓ | Klinika odgovara na recenzije Owner replies on recent reviews, e.g. 2026-07-16 and 2026-08-12 [arena-dental-deepen-17] | 2/2 |
| ✗ | Nema ponavljajućih pritužbi 1-2★ are 39 of 1233; readable low reviews repeat pain or complications after treatment (2024-03-14, 2026-06-11, 2026-07-15) [arena-dental-deepen-5] | 0/2 |
| ✓ | Nema sumnjivih uzoraka u recenzijama 5★ are 1157 of 1233 (93.8%); review dates spread over 2023-2026; reviewers have prior review histories [arena-dental-deepen-18] | 2/2 |
| ✓ | Aktivna prisutnost na Facebooku [arena-site] | 1/1 |
| ✗ | Prisutnost na TripAdvisoru No TripAdvisor listing found; clinic channels do not reference TripAdvisor [arena-dental-deepen-6] | 0/0.5 |
| ✓ | Druge platforme s recenzijama Listed on WhatClinic with verified patient reviews [arena-dental-deepen-7] | 0.5/0.5 |
Medicinska infrastruktura
Raspon javno dokumentirane opreme i usluga. Mjeri se dokumentirana dostupnost, a ne klinička kvaliteta.
| ✓ | Rendgen u klinici [arena-site] | 2/2 |
| ✓ | CBCT (3D snimanje) CBCT 3D imaging offered and priced under diagnostics [arena-dental-deepen-14] | 2/2 |
| ✓ | Implantologija [arena-site] | 2/2 |
| ✓ | Ortodoncija [arena-site] | 2/2 |
| ✓ | Oralna kirurgija [arena-site] | 2/2 |
| ✓ | Dječja stomatologija Clinic's own orthodontist recommends a first check-up for children from age 7 and treats them at the practice [arena-dental-deepen-2] | 1.5/1.5 |
| ✗ | Hitna pomoć Contact, general-dentistry and oral-surgery pages and the toothache articles read; no emergency or same-day service documented [arena-dental-deepen-3] | 0/1.5 |
| ✓ | Radi s međunarodnim pacijentima [arena-site] | 2/2 |
Komunikacija i usluga
Koliko je lako kontaktirati kliniku, dobiti odgovore i dogovoriti termin — posebno za međunarodne pacijente.
| ✓ | Dostupni WhatsApp / LINE WhatsApp and Viber contacts are offered on the contact page [arena-dental-deepen-3] | 2/2 |
| ? | Brzina odgovora | 0/1.5 |
| ✓ | Govori se engleski [arena-site] | 2.5/2.5 |
| ✓ | Moguća konzultacija prije posjeta Complimentary specialist consultation advertised. [arena-site] | 1.5/1.5 |
| ✓ | Jasna objašnjenja usluga [arena-site] | 1/1 |
| ✓ | Prikladno radno vrijeme Open Monday-Friday 7:00-21:00 [arena-dental-deepen-4] | 1.5/1.5 |
Vidljivost u AI-u i pretraživanju
Može li se klinika pronaći kada pacijenti pretražuju — uključujući putem AI asistenata. Provjerava se utvrđenim upitima: "best dentist Zagreb", "English speaking dentist Zagreb", "dental implants Zagreb", "emergency dentist Zagreb", "Zagreb dental clinic for expats".
| ✓ | Spominje se za upit: best dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Spominje se za upit: English speaking dentist Zagreb [sq-visibility] | 0/1 |
| ✗ | Spominje se za upit: dental implants Zagreb [sq-visibility] | 0/1 |
| ✓ | Spominje se za upit: emergency dentist Zagreb [sq-visibility] | 1/1 |
| ✗ | Spominje se za upit: Zagreb dental clinic for expats [sq-visibility] | 0/1 |
| ✓ | Strukturirani podaci na web stranici JSON-LD Dentist business entity on the site [arena-site] | 1.5/1.5 |
| ✓ | Kvaliteta indeksiranja u Googleu [sq-visibility] | 2/2 |
| ✓ | Zasebne stranice usluga [arena-site] | 1.5/1.5 |
Vodeće klinike na rang-listi u odgovorima AI-a
Upiti iznad vlastita su provjera ovog indeksa. Za tri vodeće klinike postoji i cjelovito mjerenje: koliko ih često ChatGPT i Gemini spominju kada pacijent zatraži preporuku za stomatologa.
- #1Poliklinika Dentum69.2 od 100Pogledajte izvješće → izvješće na engleskom
- #2Stomatološka ordinacija Dentus Perfectus6.5 od 100Pogledajte izvješće → izvješće na engleskom
- #3B.DENT41 od 100Pogledajte izvješće → izvješće na engleskom
Izmjerio Ansmeter, 2026-10-07. Ansmeter je pridružena usluga. Njegov pokazatelj nije dio ove rang-liste i ne utječe na pozicije — rezultati se mijenjaju samo kada se mijenjaju javni podaci.
Licence i vjerodajnice
Objavljuje li klinika svoju dozvolu za rad i stomatologe koji u njoj rade, zajedno s brojevima njihovih profesionalnih licenci. Provjereno „nije objavljeno“ bilježi se kao crvena zastavica; još neprovjereni podaci prikazuju se kao neprovjereni i ne donose kaznene bodove.
Radna licenca ordinacije: ARENA DENTAL D.O.O. ZA OBAVLJANJE ZDRAVSTVENE DJELATNOSTI IZ PODRUČJA DENTALNE MEDICINE — registered provider in HZJZ NRPZZ (Trgovačka društva sheet), Remetinečki gaj 2 K, Zagreb (Searched HZJZ NRPZZ (open, clinic-scope) bulk XLSX register, snapshot dated 20.05.2026, downloaded and searched 2026-08-26 for 'ARENA DENTAL' plus city filter Zagreb. Matched the full legal entity name at Remetinečki gaj 2 K, Zagreb — exact address match to the clinic's own listed address (Remetinečki gaj 2k).) [arena-dental-lic]
Stomatolozi i upisi u NRPZZ
Za ovu kliniku još nije zabilježen objavljeni popis stomatologa — neprovjereno, bez kazne.
Crvene zastavice
- nizak Agresivne marketinške prakse (-1 bod.) — Homepage emphasizes free consultation, installment plans and in-chair entertainment (Netflix/Spotify). [arena-site]
Primijenjena kazna za crvene zastavice: -1 bodova (ograničeno na -20).
Podaci koje nismo mogli provjeriti
- Komunikacija i usluga: Brzina odgovora
Nepotvrđene stavke nose 0 bodova, ali se ne tretiraju kao negativni nalazi. Ako ijednu od njih možete dokumentirati, pošaljite ispravak.
Kontaktni podaci
| Web-stranica | https://www.arenadental.hr/ |
|---|---|
| Telefon | +385 1 6542 677 |
| https://www.facebook.com/PoliklinikaArenaDental | |
| Google Maps | Zapis na karti |
| Adresa | Remetinečki gaj 2k, 10020 Zagreb, Croatia |
Kontaktni podaci navedeni su samo radi identifikacije i mogu se promijeniti; provjerite izravno s ordinacijom.
Izvori
| ID | Izvor | Što potkrepljuje | Pristupljeno |
|---|---|---|---|
| arena-site | https://www.arenadental.hr/ | Name, address, geo, contacts, Facebook, services, English site, photos, free-consultation marketing; homepage JSON-LD type Dentist with PostalAddress, GeoCoordinates and OpeningHoursSpecification | 2026-09-24 |
| sq-visibility | search:best dentist Zagreb | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| arena-dental-sedation | https://www.arenadental.hr/blog/svjesna-sedacija-bez-straha/ | pacijent je opusten, ali svjestan; ostajete svjesni i mozete suradivati | 2026-08-23 |
| arena-dental-refresh | https://www.google.com/maps/place/Arena+Dental/@45.7674903,15.94502… | most recent review posted about 4 months ago (viewed 2026-08-25) | 2026-08-25 |
| arena-dental-lic | https://www.hzjz.hr/sluzba-javno-zdravstvo/odjel-za-ljudske-i-mater… | NRPZZ Trgovačka društva sheet lists 'Arena Dental D.O.O. za obavljanje zdravstvene djelatnosti iz područja dentalne medicine' at Remetinečki gaj 2 K, Zagreb, confirming registration as a healthcare provider with the Croatian Ministry of Health / HZJZ. | 2026-08-26 |
| arena-dental-deepen | https://www.arenadental.hr/nacin-placanja/ | Page lists priced services: implants from 690 EUR, crowns from 300 EUR, composite fillings 70-85 EUR, cleaning 70 EUR, X-rays 15-95 EUR | 2026-09-24 |
| arena-dental-deepen-2 | https://www.arenadental.hr/blog/kada-je-pravo-vrijeme-za-prvi-posje… | "preporučujem dovesti dijete na prvi ortodontski pregled u dobi od 7 godina...preporučujem prvi besplatan pregled u našoj poliklinici" - recommends bringing children from age 7 for a first exam at this clinic | 2026-09-24 |
| arena-dental-deepen-3 | https://www.arenadental.hr/kontakt/ | Contact page: phones 0800 66 88 and 01 6542 677, e-mail info@arenadental.hr, WhatsApp link (wa.link/apczmr) and Viber +385 91 224 4156; the page markup gives 01 6542 655, the number on the Google listing; no emergency or same-day appointment service mentioned here or on /usluge/opca-stomatologija/, /usluge/oralna-kirurgija/ and /blog/kako-suzbiti-zubobolju/ | 2026-09-24 |
| arena-dental-deepen-4 | https://www.arenadental.hr/o-nama/strucni-tim/ | Team page: "tim poliklinike Arena Dental predvodi 14 iskusnih doktora dentalne medicine"; named dentists include Nikola Džakula, Lukas Džodan, Branka Horvat, Ivor Sokolić, Valerija Babić, Antonija Žagar, Sara Kovačević, Nika Kosović, Antonela Kirin and Marijan Vrdoljak (dr. med. dent.); footer hours "Ponedjeljak - Petak: 7:00 do 21:00 h" | 2026-09-24 |
| arena-dental-deepen-5 | https://www.google.com/maps?cid=10508365257287876409&hl=en | Miki M (2024-03-14): incomplete canal treatment led to infection; Fares Hadad (2026-07-15): severe pain for 4 days after a filling; Klara Dugalić (2026-06-11): gum inflammation and bleeding after 6 crowns | 2026-09-24 |
| arena-dental-deepen-6 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Arena%20… | TripAdvisor name search returns only unrelated Arena-branded hotels/attractions worldwide, no Zagreb dental result; no TripAdvisor link found on the clinic site or Google listing | 2026-09-24 |
| arena-dental-deepen-7 | https://www.whatclinic.com/dentists/croatia/zagreb/dental-clinic-arena | WhatClinic profile "Dental Clinic Arena", Remetinecki gaj 2k, Zagreb 10020 (Arena Dental Polyclinic): 4.8 from 3 verified patient reviews, viewed 2026-09-24 | 2026-09-24 |
| arena-dental-deepen-8 | https://www.arenadental.hr/nacin-placanja/ | "Profesionalno odstranjivanje zubnih naslaga - 70 EUR" under the general-dentistry pricing section | 2026-09-24 |
| arena-dental-deepen-9 | https://www.arenadental.hr/nacin-placanja/ | "Kompozitni ispun jednoplošni - 70 EUR", "Kompozitni ispun višeplošni - 85 EUR" | 2026-09-24 |
| arena-dental-deepen-10 | https://www.arenadental.hr/nacin-placanja/ | "Full contour cirkonska krunica - 360 EUR", "Metal-keramička krunica (CAD/CAM) - 300 EUR", "Premium cirkon-keramička krunica - 380 EUR" | 2026-09-24 |
| arena-dental-deepen-11 | https://www.arenadental.hr/nacin-placanja/ | "Implantat standard (MIS implants) - 690 EUR", "Implantat premium (Implantat Straumann) - 790 EUR" | 2026-09-24 |
| arena-dental-deepen-12 | https://www.arenadental.hr/nacin-placanja/ | "Prvi pregled - 30 EUR" under diagnostics pricing; site repeatedly offers a free first specialist consultation | 2026-09-24 |
| arena-dental-deepen-13 | https://www.arenadental.hr/nacin-placanja/ | "Digitalni intraoralni RTG snimak - 15 EUR", "Digitalni 2D ortopanski snimak - 30 EUR", "Digitalni CBCT 3D snimak - 50-95 EUR" | 2026-09-24 |
| arena-dental-deepen-14 | https://www.arenadental.hr/nacin-placanja/ | "Digitalni CBCT 3D snimak (jedna čeljust) - 70 EUR", "(dvije čeljusti) - 95 EUR", "(segment) - 50 EUR" | 2026-09-24 |
| arena-dental-deepen-15 | https://www.google.com/maps?cid=10508365257287876409&hl=en | Google listing 2026-09-24: 4.8 from 1233 reviews; histogram 5* 1157 / 4* 29 / 3* 8 / 2* 5 / 1* 34 | 2026-09-24 |
| arena-dental-deepen-16 | https://www.google.com/maps?cid=10508365257287876409&hl=en | Google listing 2026-09-24: 1233 reviews total | 2026-09-24 |
| arena-dental-deepen-17 | https://www.google.com/maps?cid=10508365257287876409&hl=en | Owner replied to Antonija Skender (2026-08-12), Margaret Gonard (2025-10-24) and other recent reviews with dated, specific responses | 2026-09-24 |
| arena-dental-deepen-18 | https://www.google.com/maps?cid=10508365257287876409&hl=en | 5-star share 1157/1233 (93.8%, not 100%); reviews dated across 2023-2026; reviewers include Local Guides with 10-205 prior reviews | 2026-09-24 |
| arena-dental-deepen-19 | https://www.google.com/maps?cid=10508365257287876409&hl=en | Google listing 2026-09-24: phone +385 1 6542 655, website arenadental.hr | 2026-09-24 |
| arena-dental-deepen-20 | https://www.google.com/maps?cid=10508365257287876409&hl=en | Google listing 2026-09-24, reviews sorted by newest: 4.8 from 1233 reviews; histogram 5* 1157 / 4* 29 / 3* 8 / 2* 5 / 1* 34; newest review dated 2026-09-23 | 2026-09-24 |
Povijest izmjena
| Datum | Izmjena |
|---|---|
| 2026-09-24 | Re-read on 2026-09-24: the clinic's price page, team page, contact page, service pages, a blog post on child orthodontics, its Google listing (most recent, most relevant and lowest-rated reviews) and its WhatClinic profile. Recorded: prices for cleaning, fillings, crowns, implants, first exam and X-rays/CBCT; pediatric orthodontic care from age 7; opening hours to 21:00 on weekdays; structured business data on the site; owner replies to recent Google reviews; newest Google review 2026-09-23; recurring reports of pain or complications after treatment among the lowest-rated reviews; a WhatClinic listing. Corrected: prices are published on the site; the team page names 13 dentists; WhatsApp and Viber contacts are offered. The Google listing shows a different phone line (01 6542 655) from the one on the site. No emergency/same-day service or TripAdvisor presence found. |
| 2026-08-26 | License verification 2026-08-26 against HZJZ NRPZZ: clinic license found (Arena Dental D.O.O.) in HZJZ NRPZZ; no named doctors on file to check (clinics.json lists none). |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged; phone +385 1 6542 677 confirmed on the official site (Google Maps' call button surfaces a different tracking number, +385 1 6542 655); clinic open (not permanently closed); captured Google rating 4.8 (1208 reviews) for the first time; captured Maps place URL and geo coordinates. |
| 2026-08-23 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Conscious sedation (svjesna sedacija) only; patient 'opusten, ali svjestan' (relaxed but conscious) and can cooperate |
| 2026-07-12 | Initial data collection. |
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